UpdraftPlus not successfully completing back up to Google Drive

  • Resolved ruthkmb

    (@ruthkmb)


    11 months, 1 week ago

    Good day, I trust you are well.

    I tried backing up my site, a few times, but nothing happened. This morning I re-did the Google Drive authentication and it managed to back-up some of the info, but not all of it.

    The Back up status says: Not finished.

    I initially had it on e-mail, but changed it to Google Drive. The log says

    7072.959 (13) No email will/can be sent – the user has not configured an email address. 7072.960 (13) The backup attempt has finished, apparently unsuccessfully

    But my e-mail address appears on the Updraft e-mail option and when I switched to Google Drive, it did authenticate.

    Your assistance will be greatly appreciated.

    Thank you and regards,

    Ruth

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Can you use a tools such as pastebin.com to post the full backup log from the backup/restore tab?

    I think this is the plugin having an authehtication issue thatq needs to be attended. I am having the same problem. At first I was using DropBox (which I normally don’t use) so I thought that was the problem but when switching to Google Drive as remote storage I get the same curl error message. Google Drive: Have not yet obtained an access token from Google – you need to authorise or re-authorise your connection to Google Drive. (cURL error 7: ) (http_request_failed)

    Plugin Support vupdraft

    (@vupdraft)

    In the Advanced tools tab, can you wipe your settings and then setup your Google Drive again?

    I have same issue, suddenly got the error code:

    “Google Drive: Have not yet obtained an access token from Google – you need to authorise or re-authorise your connection to Google Drive.”

    Tried the wipe all function but still same, I have provided access and when pressing “To de-authorize UpdraftPlus (all sites) from accessing your Google Drive, follow this link to your Google account settings.” I get to google access page showing access provided.

    Appreciate any help as I reallly want to upload to google drive.

    Thanks

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    In the advanced tools tab, can you wipe your settings and then setup Google Drive again?

    I have as mentioned in post, already tried wipe all setting function, still same

    Plugin Support vupdraft

    (@vupdraft)

    Do you get an error along the lines of

    “Client missing a project id”

    If not, can you take screenshots of the errors you are seeing?

    stig0404

    (@stig0404)

    hello,

    No, cant see such line. I just tried reconnecting again, so can see both messages, see snip

    Plugin Support vupdraft

    (@vupdraft)

    apologies, I don’t see the snip?

    I already wiped the settings multiple times and this is the first message I receive after I complete setup successfully with Google Drive.

    That is exactly same with me,

    stig0404

    (@stig0404)

    Is this resolved? what is the solution? I still have same issue. But I just found out that I only have the issue on sites running on VPS and Plesk, dont know if that can have anything to do with it, but works on another site I have, running on shared hosting, same version, same settings

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘UpdraftPlus not successfully completing back up to Google Drive’ is closed to new replies.