UpdraftPlus free plugin – Backup never completes

  • Resolved curiousgeosqjr

    (@curiousgeosqjr)


    4 years, 3 months ago

    Greetings!

    I’m using the free version of UpdraftPlus on a site hosted by GoDaddy, attempting to back up to GoogleDrive. I have enough space on GoogleDrive.

    The backup never completes and here’s a link to the log file,
    https://www.dropbox.com/s/yovrwhtn6f8i8j7/WordPress%20UpdraftPlu%20-%20log.65492f20a629.txt?dl=0

    How do you suggest resolving the incomplete backup? I have a number of important changes to make to my site but I need to be confident in my backups before making those changes.

    Thank you for looking into this issue!

    • This topic was modified 4 years, 3 months ago by Jan Dembowski. Reason: Expanded short link, don’t use those in these forums
Viewing 1 replies (of 1 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Thanks for sending the log.

    It shows “0931.724 (1) Binary zip: error (code: 9 – look it up in the Diagnostics section of the zip manual at https://infozip.sourceforge.net/FAQ.html#error-codes for interpretation… and also check that your hosting account quota is not full)”

    Can you make sure you have more than enough disk space for the backups to be saved?

    Regards,
    Bryle

Viewing 1 replies (of 1 total)
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