• Resolved ourtechie

    (@ourtechie)


    I’ve tried several times to create a clone of my live site. The process never completes. I’m getting failure messages in the log but none help me understand how to fix the problem or suggest anything I’m doing incorrectly.

    Any suggestions on how to move forward would be appreciated.

    The last few lines in the log file are as follows:

    1223.874 (10) Requesting backup semaphore lock (fa8c9cdf74c6)

    1223.875 (10) [Info] Lock (updraft_lock_fa8c9cdf74c6, wpts_options) acquired

    1223.877 (10) Backup run: resumption=10, nonce=fa8c9cdf74c6, file_nonce=fa8c9cdf74c6 begun at=1726952184 (1224s ago), job type=backup, previous check-in=0.66s

    1223.878 (10) [Updraftplus] The backup is being aborted for a repeated failure to progress.

    1223.879 (10) An error condition has occurred for the first time during this job 1

    223.879 (10) [Info] Lock option (updraft_lock_fa8c9cdf74c6, wpts_options) released 1

    225.410 (10) No email will/can be sent – the user has not configured an email address.

    1225.411 (10) The backup attempt has finished, apparently unsuccessfully

    The page I need help with: [log in to see the link]

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  • I am not sure if the issue I’m experiencing is the same as yours or not, but it does sound similar. My backups stall and never complete. It worked one month ago, though it was a little slow. I’ve tried several times on three different sites and they always stop at the same point.

    Plugin Support nrobertsudp

    (@nrobertsudp)

    Hi there,

    If you are using our paid UpraftClone service you should contact our premium support.
    We will be able to offer a lot more help and assistance: https://updraftplus.com/support/

    Best regards,

    Nick

Viewing 2 replies - 1 through 2 (of 2 total)
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