UpdraftPlus Backup/Restore does not copy Google Drive

  • Resolved Enot42

    (@enot42)


    4 years, 3 months ago

    When trying to make a backup copy of the site I get a hang on the packaging stage. Tested on several sites and several GoogleDrive – everywhere the same. I attach the log.

    0000.001 (0) Opened log file at time: Sun, 02 Aug 2020 00:37:35 +0000 on https://exorill.com
    0000.004 (0) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.4.2 PHP: 7.2.19 (cgi-fcgi, Windows NT NS571478 10.0 build 17763 (Windows Server 2016) AMD64) MySQL: 8.0.19 WPLANG: en_US Server: Microsoft-IIS/10.0 safe_mode: 0 max_execution_time: 900 memory_limit: 512M (used: 88.6M | 8M) multisite: N openssl: OpenSSL 1.1.1b 26 Feb 2019 mcrypt: N LANG: ZipArchive::addFile: Y
    0000.008 (0) Free space on disk containing Updraft’s temporary directory: 311678.8 MB
    0000.017 (0) Tasks: Backup files: 1 (schedule: weekly) Backup DB: 1 (schedule: daily)
    0000.023 (0) Requesting semaphore lock (fd) (apparently not via scheduler)
    0000.029 (0) Semaphore (fd, wp_options) was stuck, set lock time to 2020-08-02 00:37:35
    0000.032 (0) Semaphore (fd, wp_options) reset to 1
    0000.035 (0) Set semaphore last lock (fd) time to 2020-08-02 00:37:35
    0000.038 (0) Semaphore lock (fd) complete
    0000.048 (0) Backup run: resumption=0, nonce=2c1f06990141, file_nonce=2c1f06990141 begun at=1596328655 (0s ago), job type=backup
    0000.054 (0) Scheduling a resumption (1) after 300 seconds (1596328955) in case this run gets aborted
    0000.072 (0) Checking if we have a zip executable available
    0000.080 (0) Creation of backups of directories: beginning
    0000.092 (0) Beginning creation of dump of plugins (split every: 50 MB)
    0038.736 (0) Total entities for the zip file: 1936 directories, 12438 files (0 skipped as non-modified), 169.3 MB
    0038.746 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 2.0 seconds have passed since the last write (0 MB, 1 (1) files added so far); re-opening (prior size: 0 KB)
    0039.032 (0) Zip: backup_2020-08-01-1737_Faucet_Water_Filter_2c1f06990141-plugins.zip.tmp: 100 files added (on-disk size: 354.3 KB)
    0039.247 (0) Zip: backup_2020-08-01-1737_Faucet_Water_Filter_2c1f06990141-plugins.zip.tmp: 200 files added (on-disk size: 354.3 KB)
    0039.447 (0) Zip: backup_2020-08-01-1737_Faucet_Water_Filter_2c1f06990141-plugins.zip.tmp: 300 files added (on-disk size: 354.3 KB)
    0039.667 (0) Zip: backup_2020-08-01-1737_Faucet_Water_Filter_2c1f06990141-plugins.zip.tmp: 400 files added (on-disk size: 354.3 KB)
    0039.899 (0) Zip: backup_2020-08-01-1737_Faucet_Water_Filter_2c1f06990141-plugins.zip.tmp: 500 files added (on-disk size: 354.3 KB)
    0039.907 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (6.6 MB, 12438 files batched, 501 (502) added so far); re-opening (prior size: 354.3 KB)
    0040.458 (0) Zip: backup_2020-08-01-1737_Faucet_Water_Filter_2c1f06990141-plugins.zip.tmp: 600 files added (on-disk size: 3115.7 KB)
    0040.702 (0) Zip: backup_2020-08-01-1737_Faucet_Water_Filter_2c1f06990141-plugins.zip.tmp: 700 files added (on-disk size: 3115.7 KB)
    0303.046 (1) Opened log file at time: Sun, 02 Aug 2020 00:42:38 +0000 on https://exorill.com
    0303.049 (1) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.4.2 PHP: 7.2.19 (cgi-fcgi, Windows NT NS571478 10.0 build 17763 (Windows Server 2016) AMD64) MySQL: 8.0.19 WPLANG: en_US Server: Microsoft-IIS/10.0 safe_mode: 0 max_execution_time: 900 memory_limit: 512M (used: 73.9M | 8M) multisite: N openssl: OpenSSL 1.1.1b 26 Feb 2019 mcrypt: N LANG: ZipArchive::addFile: Y
    0303.052 (1) Free space on disk containing Updraft’s temporary directory: 311668.4 MB
    0303.057 (1) Backup run: resumption=1, nonce=2c1f06990141, file_nonce=2c1f06990141 begun at=1596328655 (303s ago), job type=backup, previous check-in=40.2s
    0303.063 (1) Scheduling a resumption (2) after 300 seconds (1596329258) in case this run gets aborted
    0303.076 (1) Checking if we have a zip executable available
    0303.078 (1) Creation of backups of directories: had begun; will resume
    0303.084 (1) Beginning creation of dump of plugins (split every: 50 MB)
    0303.093 (1) File exists (C:\www\exorill/wp-content/updraft/backup_2020-08-01-1737_Faucet_Water_Filter_2c1f06990141-plugins.zip.tmp), but was apparently not modified within the last 30 seconds, so we assume that any previous run has now terminated (time_mod=1596328696, time_now=1596328958, diff=262)
    0303.119 (1) backup_2020-08-01-1737_Faucet_Water_Filter_2c1f06990141-plugins.zip.tmp: Zip file already exists, with 502 files
    0303.046 (1) Opened log file at time: Sun, 02 Aug 2020 00:42:38 +0000 on https://exorill.com
    0303.049 (1) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.4.2 PHP: 7.2.19 (cgi-fcgi, Windows NT NS571478 10.0 build 17763 (Windows Server 2016) AMD64) MySQL: 8.0.19 WPLANG: en_US Server: Microsoft-IIS/10.0 safe_mode: 0 max_execution_time: 900 memory_limit: 512M (used: 73.9M | 8M) multisite: N openssl: OpenSSL 1.1.1b 26 Feb 2019 mcrypt: N LANG: ZipArchive::addFile: Y
    0303.052 (1) Free space on disk containing Updraft’s temporary directory: 311668.4 MB
    0303.057 (1) Backup run: resumption=1, nonce=2c1f06990141, file_nonce=2c1f06990141 begun at=1596328655 (303s ago), job type=backup, previous check-in=40.2s
    0303.063 (1) Scheduling a resumption (2) after 300 seconds (1596329258) in case this run gets aborted
    0303.076 (1) Checking if we have a zip executable available
    0303.078 (1) Creation of backups of directories: had begun; will resume
    0303.084 (1) Beginning creation of dump of plugins (split every: 50 MB)
    0303.093 (1) File exists (C:\www\exorill/wp-content/updraft/backup_2020-08-01-1737_Faucet_Water_Filter_2c1f06990141-plugins.zip.tmp), but was apparently not modified within the last 30 seconds, so we assume that any previous run has now terminated (time_mod=1596328696, time_now=1596328958, diff=262)
    0303.119 (1) backup_2020-08-01-1737_Faucet_Water_Filter_2c1f06990141-plugins.zip.tmp: Zip file already exists, with 502 files

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the delay over the weekend and thanks for sending the log.

    It shows that the backup process is timed out or killed off by your server. The server may already have reached the resource limit. Please ask your hosts/server admin to increase the limit (I/O limit, maximum_execution_timeout and site memory) or ask them to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Best Wishes,
    Bryle

    Thread Starter Enot42

    (@enot42)

    Thank you for your prompt response. But the problem is something else is wrong. The point is, I’m not making a backup to a server but to GoogleDrive. I have a separate 15 gb GoogleDrive for each site. And strangely enough, the database backups are created and the site backup slows down at the stage of packaging plug-ins and does not go further. The settings set the minimum package size at 50 mb (I tried 100 mb too).

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    UpdraftPlus needs to create the backups first on your server before it sends it to your remote storage. If the backup could not complete, the backups will not be sent to your remote storage and the backups stay on your local server.

    Also, please check this FAQ: https://updraftplus.com/faqs/how-much-resources-does-updraftplus-need/. I hope this helps.

    Regards,
    Bryle

    Thread Starter Enot42

    (@enot42)

    Okay. Thank you. I’ll try to set it up again. It’s very strange because I’ve been using your plugin for a long time and it’s never happened before. Thank you for your support.

Viewing 4 replies - 1 through 4 (of 4 total)
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