Updraft fails to complete backup

  • Resolved thesupportguy

    (@thesupportguy)


    4 years, 8 months ago

    Hello,

    I’ve been testing Updraft for the past few weeks prior to purchasing the commercial version, but I’ve never had it actually complete a backups:

    Here is a snippet from the log:

    2750.401 (9) [Warning] Table is_postmeta has very many rows (375092) - we hope your web hosting company gives you enough resources to dump out that table in the backup If not, you will need to either remove data from this table, or contact your hosting company to request more resources.
3050.510 (10) Opened log file at time: Fri, 03 Jul 2020 19:06:09 +0000 on https://ZZZ.com
3050.512 (10) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.25 WP: 5.4.2 PHP: 7.3.19 (cgi-fcgi, Linux ZZZ.com 3.10.0-042stab144.1 #1 SMP Wed May 13 08:31:06 MSK 2020 x86_64) MySQL: 5.5.65-MariaDB WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 15.9M | 4M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: N LANG:  ZipArchive::addFile: Y
3050.513 (10) Free space on disk containing Updraft's temporary directory: 2153.8 MB
3050.515 (10) Backup run: resumption=10, nonce=149bc0c64027, file_nonce=149bc0c64027 begun at=1593800119 (3050s ago), job type=backup
3050.518 (10) [Updraftplus] The backup is being aborted for a repeated failure to progress.
3050.519 (10) An error condition has occurred for the first time during this job
3050.519 (10) No email will/can be sent - the user has not configured an email address.
3050.520 (10) The backup attempt has finished, apparently unsuccessfully

    Timing out when attempting to dump the table?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter thesupportguy

    (@thesupportguy)

    Hi @bcrodua,

    Thanks for your help, log below:

    Updraft log

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Thanks for sending the log.

    “0928.096 (3) [Warning] Table is_postmeta has very many rows (506927) – we hope your web hosting company gives you enough resources to dump out that table in the backup If not, you will need to either remove data from this table, or contact your hosting company to request more resources.”

    You seem to have a very huge postmeta table. I would suggest you optimise the table and see if you can then successfully backup your website.

    You can trying using this optimization plugin WP-Optimise .

    Regards,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Updraft fails to complete backup’ is closed to new replies.