Updraft data gone

Hello,

I am sorry to hear about these problems. On a new WordPress instance with UpdraftPlus installed, upload the 24-Jul backup file to the Existing backups section using the file upload as seen here.

After the backup has uploaded, click the Restore button next to the backup, select all of the archives you wish to restore (database, themes, plugins, uploads etc).

If you cannot recall the old username and password you may wish to untick the users and usermeta tables when presented with the three dot menu shown here. This will allow you to login with the new WordPress instance credentials.

hey

Thank you I appreciate your reply . The problem i have mentioned i need all backup till aug 2023 but the available backup in my Google drive is one one backup file july 2021 after that no file in Google drive

how to get other backup?

looking forward to hearing from you

Thank you

Hello,

If your hosting has expired and you have only one backup from Jul-2021, unfortunately it would not be possible to restore later versions.

Your site may have contained backups in the wp-content / updraft folder (if set to save local backups), the other location would be on Google Drive.

Have you downloaded any backups in the past to your computer?

only once i did when plugim setup and i thought it will automatically weekly as i setup it for weekly backup and also attached Google drive

I am very sorry to say that we never keep a copy of your backup (unless you give it to use or you use vault) We never even have access to your backup. Keeping backups would break all kind of GDPR rules, please see here for our guide on this: https://updraftplus.com/faqs/please-can-mr-updraftplus-send-mr-customer-copy-backup-set-thanks/

so now how can i get my backup please guide

fully functional

Hello,

As we do not keep customer backups this would not be possible unfortunately unless you have one saved somewhere.