Updraft claims “installed” but not showing up

  • Resolved arasa

    (@marksat)


    5 years, 3 months ago

    Hi,

    So…. I install & Activate Updraft, and it says activated. No problem…
    But, Updraft is not showing up, and Updraft plugin is not even showing up.

    Says Active: UpdraftPlus WordPress Backup Plugin
    Active
    More Details
    Backup and restoration made easy. Complete backups; manual or scheduled (backup to Dropbox, S3, Google

    But does not show up on Installed Plugins.

    I cannot remove the plugin normally.

    What I’ve tried:

    1.
    I am able to remove the plugin by removing or renaming the directory in Plugins, but then when I install again, it just doesn’t show up.

    2.
    I am able to install (and not activate), then remove, then reinstall the plugin. But… as soon as I activate, it disappears from the Installed Plugins page.

    Any clue?

Viewing 1 replies (of 1 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    First can you please check if the plugin is not being blocked by your server/host?

    If not, the best solution is to manually remove ‘updraftplus’ folder via FTP from the ‘wp-content/plugins/’ directory.

    Then manually upload the plugin via FTP. Go back to you WordPress dashboard and activate the plugin.

    Regards,
    Bryle

Viewing 1 replies (of 1 total)
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