Updraft causing resource usage 508 error

Hi,

UpdraftPlus does use your server resources to create backups. Please check this FAQ for ways to reduce server usage – https://updraftplus.com/faqs/how-much-resources-does-updraftplus-need/

Thanks,
Bryle

Hi Bryle, Thanks for your response, I will start working my way through the FAQ to reduce server usage.

A few quick follow up questions:

1. can you help me understand why the resource issue only happens when I am opening a post to edit the text? I’m just curious how that is connected to the spike in usage.

2. When I look at resource usage graphs of my site, when the errors are happening it is the result of a large spike. For example, the CPU or the I/O Usage is hovering at a low level most of the time then does a huge spike, then returns to a low level.

Thanks for helping me understand what’s going on.

Karen

Hi Karen,

Sorry.

1. Yes, that should not happen as UpdraftPlus only use the resources when you are on the UpdraftPlus backup page or when it is running a backup.

2. Do you still get the same issue if you temporarily disable the other plugins?

Thanks,
Bryle

Hi Bryle,

I haven’t disabled all plugins yet, when I emailed my web host they sent this info which made me hone in on my updraft plus settings. I don’t have a technical background, when you read this does it help you know which Updraft plus settings I might need to change?
From my web host:

I have done a more detailed observation of your resource usage. I can see your account is hitting several resource limits:

CPU resources limit was reached for your site

You have reached the entry processes (the number of simultaneously running php and cgi scripts, as well as cron jobs and shell sessions) limit 2 times

I/O usage resources limit was reached for your site

Further checking I can see most of it is coming from:

/usr/bin/zip -n .jpg:.JPG:.jpeg:.JPEG:.png:.PNG:.gif:.GIF:.zip:.ZIP:.gz:.GZ:.bz2:.BZ2:.xz:.XZ:.rar:.RAR:.mp3:.MP3:.mp4:.MP4:.mpeg:.MPEG:.avi:.AVI:.mov:.MOV -v -@ /home/happynat/public_html/wp-content/updraft/backup_2022-01-02-0824_Happy_Natural_Dog_How_to

lsphp:/home/happynat/public_html/wp-cron.php

The zip archive is coming from the updraft plugin. It can be quite CPU and I/O intensive.

Hi Karen,

Your backup looks really good.
Unfortunately backups are very intensive process.
To lessen the load you can reduce your archive split
This will split the backup into smaller, more manageable files. To do this, open the ‘expert settings’ in the Settings dab and find the ‘split backups every’ option. Set this to 25Mb, save your settings.
It might also be worth considering our Incremental backups. Please see here for a guide: https://updraftplus.com/tell-me-more-about-incremental-backups/

Thanks for these ideas, I will change those settings!

One other question: I also decided to change my backup frequency to weekly instead of daily. I went into UpdraftPlus settings, clicked the settings tab, and chose “weekly” for files backup schedule and database backup schedule.

Then I clicked “save changes” at the bottom.

It’s been about 4 days since then and it is still backup up daily. When I go into settings, however, it says weekly, so my changes did save.

Any idea why it’s still backup up daily? Thank you!

Hi,

Do you see any warning/error message in the UpdraftPlus “Backup/restore” tab?

Thanks,
Bryle

Hi,

No warning messages, but today for the first time I can see there is no backup for yesterday, so possibly when I tried changing it back to monthly then back to daily yesterday that reset the system? I will watch and see if the backups switch to weekly and message here if they dont.

Thanks,
Karen

Can you tell me if it’s possible to manually start the backup, then disable the plugin in between? Then I could hopefully avoid the resource usage errors except for when I’m making a backup.