updating to 1.5.25 hangs website

  • Resolved pwaara

    (@pwaara)


    5 years, 6 months ago

    Updating Photo Gallery to 1.5.25 hangs our website, both on the frontend and the backend. The hang is definitely caused by Photo Gallery. The current version we have installed is 1.5.22. We are running WordPress 5.2. PHP version is 7.1. Debugging is difficult, because once the plugin is updated we cannot access the site at all, and we have to restore from backup to get the site running again. There are no errors in the PHP log. Any help?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 31 through 32 (of 32 total)

  • @kimabaghdasaryan, @pwaara

    Well, I was finally able to reload 1.5.22 via WP Rollback plugin and the gallery is back to normal. It now loads in about 6 seconds as compared to 4-5 minutes.

    Has anyone figured out what the issue is yet? I had tried 1.5.28 as well with no improvement.

    Thanks

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    @ctruc You can also try to implement the below-written solution.

    Please navigate to photo-gallery/framework/WDWLibrary.php file

    search for

    public static function get_thumb_size( $thumb_url ) {
    $resolution_thumb = ”;

    if ( !file_exists( BWG()->upload_url.$thumb_url ) ) {?

    and remove “!” sign within if

    it should be like this:

    if ( file_exists( BWG()->upload_url.$thumb_url ) ) {?

    Please let us know if it helps.

    Thank you!

    Have a nice day!

Viewing 2 replies - 31 through 32 (of 32 total)
  • The topic ‘updating to 1.5.25 hangs website’ is closed to new replies.