Updating my email address

If you’re talking about the address used for WP admin purposes, it’s in Settings > General. There is also a per-user setting in Users > Your Profile. If you mean for these forums, log in and click ‘view your profile’ under the download WP button up top. On the resulting page, you’ll see an ‘edit’ link on the upper right.

Hi Bill thanks for the information, however I still cant locate the email I need to update. I am talking about the one for WP admin purposes. When I go into Settings and General it is not there. I have checked several times.

That is strange. It’s normally next after ‘site address’ under general settings. Are you sure you’re logged in as admin and not another user (with a different assigned role)? Often admins will set up a secondary account for their general use as an added security measure.

Thanks for the suggestion Bill, I will check into that. I

Another thought came to mind: could it make a difference if I gave you the wrong version number? I got that from an update notice WP sent me last week, however it just dawned on me that there is a slight possibility it could have referred to another WP account.

The email-field setting has been in that spot at least since WP3, and probably earlier.

Hi Bill:

When I go into Settings, General, I get the following:
Site title
Tagline
Time zone
Date format
Time format
Weeks starts on
Language

I have checked and I am listed as Administrator.

With the missing site url settings, I’d say either a plugin is hiding some things, or you’re using a customized version of WP (or a custom theme) where certain items are hidden to prevent uninformed changes to settings that could disable the site.

If the first, try temporarily disabling any plugin that seems related to admin or security elements. If the second, temporarily change the theme to a default one, or contact the developer.

I would look into the above first. Another option would be to go into the database and make the change to the email setting directly. Be aware that mistakes in the database can cause bigger problems, so always make backups of the db first! You can use phpMyAdmin in your cPanel (on your hosting site) to open and view the db and its tables.

The setting is found in the wp_options table: admin_email. If you aren’t comfortable accessing the db directly, please play it safe and ask your web host to change it for you. It’s quite easy to make changes to the db table contents; that’s why it can be risky at the same time.

Hi Bill
Thanks for all your suggestions – I really appreciate it. Unfortunately, I am not IT competent and it took me well over a week to simply discover how to access this Support service. As an example, I have no idea what a plugin is,nor what a web host is either; I did have an employee who set this all up but she no longer works for me. I will try and find out what a ‘web host’ is and if I have one.
I will have to give it some thought and consider who can help out here.
Have a good weekend!

I understand: not to worry. The files that are your website live on a server somewhere. A free WordPress site is hosted by WP.com. A self-hosted site (which is what these forums are for) is on a third-party server or an in-house one. A link to your site will tell us which, probably.

In the admin page for your site, the left-side menu will have a ‘plugins’ link which will list your plugins. Plugins add extra functionality or styling to those provided by WP out of the box. Good weekend to you as well!

Thanks Bill. I think I will follow up with someone who is more experienced than I and get them to sort it out for me.

Appreciate your help!

Take care
Silvia

You’re welcome, Silvia. Good luck with this.