Updating Mailpoet 3 causes critical error

  • I tried to log in to my website today and got this…
    “There has been a critical error on your website. Please check your site admin email inbox for instructions.
    Learn more about debugging in WordPress.”
    I then received this email:
    ************************************************************************************
    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, MailPoet 3 (New).
    ************************************************************************************
    I had to roll back to the previous version of the plugin to be able to log in again to WordPress.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @argent41,

    Thanks for writing. ?Sorry to hear about your technical problem. Please contact us via email so we can investigate and find out the cause of the issue.

    ?Thanks,

    Thread Starter argent41

    (@argent41)

    Hi,
    Can you provide the email address you wish me to contact you on regarding this issue?

    • This reply was modified 4 years, 6 months ago by argent41.

    Hi @argent41,

    Can you please let us know if you’re still experiencing issues with the latest version of the plugin?

    Thank you!

    Thread Starter argent41

    (@argent41)

    Hi,
    I updated and activated Mailpoet 3 (New) without any issues, however, I get this message when trying to update Mailpoet3 Premium (new).

    Thread Starter argent41

    (@argent41)

    This is the message I get when trying to update Mailpoet 3 Premium (new)

    Update failed: Update package not available.

Viewing 5 replies - 1 through 5 (of 5 total)
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