Updating failed. Sorry, you are not allowed to edit the _glsr_average custom fie

  • Resolved BB1975

    (@bb1975)


    1 year, 11 months ago

    Hi Paul,

    I’m encountering a new issue when I select the featured image for a blog post. After uploading the featured image and attempting to check the tick box below the image that says “Show featured image in the posts lists only, but hide it in the single posts view”, I get the following error message:

    “Updating failed. Sorry, you are not allowed to edit the _glsr_average custom field.”

    Any idea how to resolve this?

    Thank you so much for your help, Paul.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Gemini Labs

    (@geminilabs)

    Which plugin are you using to get the, “Show featured image in the posts lists only, but hide it in the single posts view” option?

    Thread Starter BB1975

    (@bb1975)

    I’m using Elementor and Ultimate Addons for Elementor – I’m not sure which is handling that particular feature. I disabled Site Reviews temporarily and was able to make that selection and save it, but when Site Reviews is enabled, it won’t allow me to tick that box now for some reason.

    Plugin Author Gemini Labs

    (@geminilabs)

    I still don’t see that option. Please post a screenshot.

    Thread Starter BB1975

    (@bb1975)

    Sure thing, Paul:

    https://ibb.co/PYhQZF7

    Plugin Author Gemini Labs

    (@geminilabs)

    That option is not coming from Elementor or the Ultimate Addons for Elementor plugins.

    Find out which plugin is responsible for the option and then let me know so I can test it.

    Thread Starter BB1975

    (@bb1975)

    I’m sorry about that, Paul. It looks like that’s handled by Astra…

    Plugin Author Gemini Labs

    (@geminilabs)

    Thanks, I found the problem.

    Fixed in v6.4.1

    Thread Starter BB1975

    (@bb1975)

    You’re the best, thank you so much Paul!

Viewing 8 replies - 1 through 8 (of 8 total)
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