Updating Existing Files

  • When we update existing files via FTP, how do we trigger Media Sync to re-index/sync those files so that they display the updated version?

    We host PDF files on our site and they’re shown via the Media Library and a PDF viewer. However, the Media Sync plugin isn’t recognizing updates we make to the PDF via an FTP upload and replace.

    Please help us determine how to force Media Sync to refresh existing files that we update via FTP. Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author erolsk8

    (@erolsk8)

    Hello @ccasemore,

    If file names stay exactly the same, this plugin can’t detect them as new files. Because file name is the only thing this plugin can use to identify files. Since files are not in the database. I mean that’s how the plugin currently works.

    You would have to rename the file, but then it would be a new file in Media Library as well.

    Hope it makes sense.

    Thanks

    Erol

    Plugin Contributor Simon Kane

    (@simonkane)

    Base WordPress does not support “replacement” of media objects.

    There are plugins out there that may help you, but you need to be sure it will preserve your media meta data (such as description).

    That being said, maybe you can get away with just dropping a replacement PDF over the existing one without telling WordPress, but that sounds scary to me.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Updating Existing Files’ is closed to new replies.