Updating Error

Hey @assad19,

Thanks for sharing the screenshot of the message in the admin dashboard. Generally, that error can be resolved by re-installing WooCommerce or manually overriding the ‘woocommerce’ plugin file in the /wp-content/plugins/ folder via FTP.

If you try the manual/FTP approach you can download the WooCommerce plugin file from the “Releases” section of the public Github repo here:

https://github.com/woocommerce/woocommerce/releases

(Note: Version 5.4.1 is the most recent release)

Hi sir,

I have changed the name of the old woo-commerce plugin folder and I have uploaded the new woo-commerce plugin folder but still, my site showing this error

There has been a critical error on this website.

Learn more about troubleshooting WordPress.

Please help me, sir
Thanks

Hello,

I had a similar issue! After the latest update of Woocommerce the whole site (except the main page) stopped loading with 500 Internal server error. Server logs didn’t show anything. I somehow managed to get to the wp-admin and started disabling pluigins.

As soon as I disabled Woocommerce and re-enabled it back the site started working. Was there something buggy with this update?

Thanks

Hi @assad19,

Thanks for getting back.

Looking at the screenshot, it also seems that a WordPress update failed, so there may be more to this.

Could you check for the relevant PHP error logs to see possible causes?
You can get assistance from your host or follow this guide on finding PHP error logs.

Let us know what you find.
Thanks.

Hi @assad19,

We’ve not heard back from you in a while, so we’re checking whether you have any updates regarding the above request.

Thanks.

Hi,
Since this thread has been inactive for a bit, I’m marking it as resolved. Hopefully, you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks.