Updating causes Image to go Full Screen – Thumbnails become smaller

  • Resolved meruth101

    (@meruth101)


    5 years, 4 months ago

    I don’t know what has happened to your plugin but it has stopped working properly for us. We tried again updating FooBox Image Lightbox and after update we look at our webpage, we click on the thumbnail image which is suppose to open up the image into like a mini slideshow where you can click through to the other images, instead it goes to another page – full screen image and if we go back to the page where the thumbnails are, now images are smaller than they are suppose to be. We’ve had to revert back to 2.6.4. So what’s happening why isn’t it working properly?

    Sorry we do not have a webpage for you to see of what we are trying to describe as we had to revert back to a proper working plugin version. If you need us to create a staging site and recreate the issue – let us know. We would love to get this issue resolved, as you can see we are stuck on version 2.6.4.

    Thank You

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bradvin

    (@bradvin)

    Hello,

    If you could create a staging site that would really help us figure this out.

    Thread Starter meruth101

    (@meruth101)

    Thank You for responding – we will work on creating a staging site and let you know when ready.

    Hi @meruth101,

    Just following up with you regarding this. Have you resolved this issue or are you still working on a staging site so we can take a look for you?

    Thanks in advance.

    HI @meruth101,

    We haven’t heard back from you regarding this so will assume you’ve resolved the issue and I’ll close this support request.

    Please open a new support request if we can help with anything else.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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