updates seem ‘stuck’…?

  • Hi there!

    Did any of you ever see this problem?
    See screenshot

    I updated to the latest versions, the WP updater doesn’t seem to recognize them…
    What can cause this problem?
    I contacted the hosting company and this is their answer:

    Stuck updates may be caused by the server blocking something. Possibly, WordPress does not use a default protocol or port, and security is too strict.
    If you give details about the connection(s) required for the updates, we can check this.
    Specific:
    How is WP connecting: to which port and protocol?

    • This topic was modified 7 years, 3 months ago by Jan Dembowski.
    • This topic was modified 7 years, 3 months ago by nr27.
    • This topic was modified 7 years, 3 months ago by nr27.
    • This topic was modified 7 years, 3 months ago by nr27.
    • This topic was modified 7 years, 3 months ago by nr27.
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  • Hi,

    I don’t believe WP uses any fancy protocol or port for its updates, usually fetched on official servers hence on an HTTPS address / 443 port. Updates may be caused by a number of things, of which I recently saw happened to be an over quota hosting space.
    *After creating a backup*, you may opt to download the latest WP core from the official site on your machine, and upload it to your hosting space. *Reminder: Backup first* your files and database.

    Thread Starter nr27

    (@nr27)

    can it have something to do with PHP?

    It also could. See your hosting logs for details, and check the hosting environment is up to date / compatible with the requirements of the WP you’re installing.

Viewing 3 replies - 1 through 3 (of 3 total)
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