Updates Disappear

  • Resolved gediweb

    (@gediweb)


    6 years, 2 months ago

    I just opened a support ticket for this but figured maybe someone else experienced this issue. I did changes yesterday. Saw the changes on the front and back-end. Today all is gone. none of the changes are there in the back-end or on the site. Not sure why they would disappear. And I can’t really blame it on the editor. Most of the changes were adding and removing recurring dates from events and changing dates on existing events.

    Running: Version 2.5.36 What could it be? I really need help on this. It’s our busy season for events.

Viewing 1 replies (of 1 total)

  • Hi @gediweb,

    Can you explain what changes were made specifically? It may be a caching issue — if you have any caching plugins — try clearing the cache.

    It could be your browser cache too. Can you try clearing your browser cache and try again?

    In Google Chrome you can clear your browser cache by pressing [CTRL] + [Shift] + [Delete], then follow the on-screen instructions to clear your cache, or, try a different browser, or an incogneto browser window, then try again.

    In case this is a result of a memory or connection glitch where the calendar loses CSS references, try this:

    Navigate to Events > Theme Options > click the Save Settings button.

    Also, navigate to Events > Settings > click the Save Settings button.

    This will regenerate your CSS and javascript references.

    Let me know how that works.

Viewing 1 replies (of 1 total)
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