• sherisweet

    (@sherisweet)


    Hi all, I just updated my site and now there is only a picture where my site should be. How do I fix it? My site is surryartsatthebarn.com

Viewing 6 replies - 1 through 6 (of 6 total)
  • SJW

    (@whitsey)

    There is a problem in your header file which is stopping the theme from displaying.

    View Source: the last line that prints is:
    <header id=”masthead” class=”site-header clearfix”>

    This means that whatever the next line is will be a wordpress/php function that is failing to execute.

    Check your error_log file for more detailed information about what is causing the problem.

    Thread Starter sherisweet

    (@sherisweet)

    Where do I find my error_log? I only ever login through the site and some of my widgets are missing as well.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Your hosting providers will be able to point you towards your website’s error logs, if they do create them. Some don’t create logs.

    SJW

    (@whitsey)

    If that is the case, even if you find the error_log, chances are you’re not going to be able to fix the problem.

    This is a bad PHP function in your template – the error_log will no doubt direct you to header.php and the function that exists right below the code that generates:
    <header id=”masthead” class=”site-header clearfix”>

    You realistically have 3 options:
    1. Learn PHP
    2. Get a web developer to look at it for you
    3. Change themes

    Thread Starter sherisweet

    (@sherisweet)

    How would I change the theme since my host doesn’t keep logs?

    Susan Langenes

    (@susanlangenes)

    You should be able to log in still, and switch themes in Dashboard > Appearance > Themes.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Updated to 4.3.1 and website shut down’ is closed to new replies.