Updated to 4.2.2 and log in (and site) disappeared

  • I updated to 4.2.2. + all plug ins that said 100% compatible. First thing i noticed is that my log on page said Page not found. I googled and food nothing re this problem. I looked at forums and found nothing re problem. I called my hosting company and they looked and said they could see nothing, but had same problem as me. Then i went back to my website https://www.violettegf.com and it and my log in page is now saying the below. I actually haven’t signed out of my dashboard after doing the update bc now i’m afraid to do so. (I went to a different browser to check everything after updating.):

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Violettegf

    (@violettegf)

    My hosting company is trying to restore to yesterdays (un-updated) version. But that leaves me with an un-updated WP site. So any thoughts about how to update would be appreciated. I have 14 plug ins and only updated the 10 that said they were 100% compatible with 4.2.2. The other 4 said Unknown. Maybe i should try to update just the WP and not the plug ins? Or is the lost log in an easy this to fix? Thanks!

    Moderator t-p

    (@t-p)

    try MANUAL updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones.

    Read the Manual Update directions first.

    Thread Starter Violettegf

    (@violettegf)

    Thanks Tara. I’m not savvy enough to do that. I’ll have to find a WP person to hire for something that complicated. In the meantime, i will live with my un-updated site! Unless anyone else has a suggestion. My web hosting company was able to restore the old version. And i believe it will update, but the log in disappears. (I think the site crashed bc the web hosting people did something when they were trying to find the missing log in. ) I’ll wait to update again, to see if anyone can suggest what to do about the login problem. Thanks!

    I am not even getting a login page or dashboard. I can’t get into my site at all.

    Father +William

    Moderator t-p

    (@t-p)

    You are welcome ??

    I’ll have to find a WP person to hire for something that complicated.

    If you want to follow that option and hire someone for this, please try one of these sites: https://jobs.wordpress.net/
    or
    https://directory.codepoet.com/ and do not accept any hire offers posted to these forums.

    @abbotwilliam, please start your own thread.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Updated to 4.2.2 and log in (and site) disappeared’ is closed to new replies.