Updated to 1.11.0 and can’t log in to my site

  • Resolved janecarole

    (@janecarole)


    1 year ago

    The only change I made to my website was to update the WP Super Cache plugin to 1.11.0. I logged out of my site and when I tried to log back in, I couldn’t. I had to restore my site from a backup. I was then able to log in again. So, now the WP Super Cache is just sitting there not updated. I have no idea what to do. Any help would be greatly appreciated. I built my website and have been maintaining it for about 5 years, but I am a novice wordpress user and not a programmer.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @janecarole –

    I just tested this upgrading to WP Super Cache v1.11.0 and then logging out and logging back in. I did not encounter an issue with the login process.

    Are you getting an error message when you log in? Do you have any plugins (for example security or registration plugins) that might be changing the default login behavior? If so, I’d recommend temporarily disabling those to see if that fixes the issue.

    Let us know what you find out.

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @janecarole,

    Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter janecarole

    (@janecarole)

    I restored my site so that I could get back into it. I updated all my plugins that needed to be re-updated except for Super Cache. So my site has been working. I need to solve the Super Cache problem, but the holidays have taken precedence. I plan to tackle this again in January and will want to use this thread again then, if you wouldn’t mind keeping it open. Thank you.

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hey there, @janecarole,

    Do you have updates about that? Do you need to keep that open? As said, we usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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