Updated the plugin. Now tickets are not showing on back or front end

  • Resolved arionproductions

    (@arionproductions)


    7 years, 9 months ago

    Hi, I updated the Events Calendar plugin today and now:
    – I cannot add new tickets to my event in the back end.
    – Tickets are not available to buy on the front end.

    I inherited the site I’m working on from someone else and under Settings for The Events Calendar I’m getting a message that the licence key (which was on the site when I took it over) is invalid. So I can’t update the Aggregator; I am not sure whether the Aggregator has any part in this problem I’m having.

    As we are trying to raise money for charity with this event, I’m starting to panic. I need access to creating tickets and to making the tickets display on the front end. Happy to privately – somehow!!! – provide login details.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter arionproductions

    (@arionproductions)

    NB I’m using the plugin The Events Calendar: WooCommerce Tickets to sell tickets and no tickets are displaying on the front end or able to be edited on the back end. I did have three variants of tickets. Now I have none. Nor can I create new ones.

    Plugin Contributor Jennifer

    (@jentheo)

    Hello there,

    I believe this thread was already answered over in our own forums, but I wanted to post a reply here as well.

    Per www.remarpro.com guidelines, we are actually not able to provide any support here for our premium plugins. For future reference, please direct all inquiries related to our premium plugins to our premium support forums, and we’ll be happy to help you over there!

    Thanks!

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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