• Resolved shykonessy

    (@shykonessy)


    Hello WordPress,

    You have recently updated the email subscription newsletter and it has deleted the tags, category section and direct link to the post.

    Kindly revert to the old design or add the tags, categories and post links to the new design.

    Please.

    Kind regards,

    Shiko

    • This topic was modified 2 years, 11 months ago by shykonessy.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor kishanranawat

    (@kishanranawat)

    Hello Shiko,

    Thanks for contacting us.

    To understand the issue further, can you please provide some more information related to the issue like where exactly you are noticing it? You can also share screenshots of the issue by uploading them to any file-sharing sites and simply share the link to the same in this thread.

    Let us know if you have any further queries.

    Thank you.

    Thread Starter shykonessy

    (@shykonessy)

    Hello Kishanranawat

    Please find link https://drive.google.com/folderview?id=19D-Zdf251S36OsYF5MXp-6Cj4enAC2yH

    The difference between previous email templates and the revised templates by Jetpack. I am honestly unable to work with the new design…it no longer displays tags section or even the categories section. Also, the subject of the email alert is too huge on the Gmail mail.

    Kindly help to get a solution to this.

    Thank you

    • This reply was modified 2 years, 11 months ago by shykonessy.
    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hello there,

    Thanks for sharing the screenshots with us.

    From screenshots, it looks like the email isn’t sent from the Email Subscribers plugin. Can you please confirm it once again?

    You can also check previous sent emails’ preview from the dashboard menu Email Subscribers –> Reports.

    Hope this helps you. Let us know what comes out in your testing.

    Thank you.

    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hello there,

    We haven’t heard from you in a while.

    We hope our previous replies were helpful in resolving your issues.

    I am closing this thread for now. Feel free to reopen it in case if you are still having the issue.

    Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Updated Newsletter Design’ is closed to new replies.