updated files names not showing on website

  • I use Divi for WordPress.

    Yesterday I successfully installed the Phoenix plugin and updated, one by one, about 25 image filenames in my WordPress media, which are already in use on my webpages.

    Though I cleared the cache several times, when now hovering over the images, I still see the old filenames! Shouldn’t I see the new filenames now? Does that mean, the images were just duplicated?

    In my media library everything looks ok. I see the updated filenames created in correct format with hyphens, and I don’t see duplication of images.

    Any advice?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author crossi72

    (@crossi72)

    Hi @julia72,
    I’m sorry for my late reply, I’ll check if there are compatibility issues with Divi and let you know as soon as possible.

    Thank you for reporting
    C.

    Hi! I had a similar problem with the “Robin image optimizer” plugin, had to delete records in the database from “wp_postmeta” table where “meta_id” field = “wp_attachment_cropped”

    Thread Starter julia72

    (@julia72)

    Hi,

    thanks for alerting me to the issue with your image optimizer! I use WP-Optimize – could that contribute to the problem?

    As I am not a developer, I am not familiar with deleting records in the database.

    I would be most grateful for more advice.

    Thank you,

    Julia

    Plugin Author crossi72

    (@crossi72)

    Hi @ardopd,
    I’ve tested “Robin image optimizer” and everything worked, are you also using a visual composer?

    The meta_id field in the wp_postmeta table is numeric, so the query meta_id “wp_attachment_cropped” would produce an error, can you tell me which query are you using to find the record to delete?

    Thank you for your support
    C.

Viewing 4 replies - 1 through 4 (of 4 total)
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