Updated: Cant access admin “The link you followed has expired.”

  • Resolved skyzlmt

    (@skyzlmt)


    1 year ago

    I went to put up a new post this morning, and saw that POSTX had a new update. On my production site I ran the update. Afterwards, the public site still functions, but I cant access any admin aspects. I get this error “The link you followed has expired.”

    I was in the admin before the update obviously, as I started the updated. Immediately after updating got “The link you followed has expired.”

    I am workign to restore my site to an earlier backup. Site has a ton of images so its a long hassle.

    not 100% saying it was your update, but…

    • This topic was modified 1 year ago by skyzlmt.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter skyzlmt

    (@skyzlmt)

    Update: After restoring to a backup from before the PostX update, I can now access wpadmin again. Clearly postx is the problem for me?

    Mehedi

    (@mehedi7970)

    Hello @skyzlmt

    This is because of your object cache. Please deactivate our plugin, then go to your caching plugin > disable your object cache, and then enable our plugin. After that, you can enable your object cache again.

    That way, you can avoid this issue.

    I need to be sure of one more thing. Are you using only the free version or the pro version?

    gastronomicslc

    (@gastronomicslc)

    I’m also experiencing this issue on multiple sites, all with the Pro version. I should note that my caching is handled at the host level, not via plugin.

    Mehedi

    (@mehedi7970)

    Hello @gastronomicslc,

    We updated the pro version with fix the issue. Current pro version is 1.6.1. Update your plugin. It should resolve your issue. One more thing. This forum is only for free user. For pro user we have email and live chat. Please contact our development team through chat or email.

    Thread Starter skyzlmt

    (@skyzlmt)

    I am also a Pro user. Wasn’t clear that as pro user I should use email/chat. Thank you for the patch. I will try it on a backup (staging) copy of my site.

    Will the “disable cache first” be a requirement going forward? I dont have to do that with other plugins. I’ll add that after I upgraded and lost access to admin, I could still clear the cache from the Cloudways admin and it still did not clear the issue.

    Mehedi

    (@mehedi7970)

    Hello @skyzlmt @gastronomicslc

    Recently fixed this issue and released the updated version. It will resolve your issue. This forum is only for the free user and no Pro support will be conducted here. This is a violation of the WordPress Guideline. As both of you are pro users contact our support team through this: Contact.

    Tonmoy

    (@azimkhan123)

    Hello @skyzlmt & @gastronomicslc ,
    This link has been expired issue has been fixed permanently in PostX Pro 1.6.2. So please check which version you are using and update the plugin accordingly.

    If you are enjoying our plugin and support a 5-star will be nice ??

    • This reply was modified 1 year ago by Tonmoy.
    gastronomicslc

    (@gastronomicslc)

    Thanks for the quick update, can confirm this has fixed the issue! Will use the correct support channels in future ??

    Thread Starter skyzlmt

    (@skyzlmt)

    Hey guys! yes its working for me also. Appreciate the fast fix! I’ll drop you a review,too

Viewing 9 replies - 1 through 9 (of 9 total)
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