update to 7.0 and site can’t be accessed immediately

  • Did you receive any message about site down immediately updating the version from 6.0 to 7.0? site and admin are both unaccessable after updating.

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  • Plugin Support Jignesh Patel

    (@jigneshmpatel)

    Hello @grantli2002,

    I released the plugin two weeks ago, and so far, I haven’t received any support tickets regarding this issue. If your site and admin panel are both inaccessible after updating, you should have received an email containing details about any PHP errors.

    Please check your email for that error report or connect via FTP to review the log files. This will help identify the exact issue. Let me know if you need further assistance.

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