• Resolved elffuts

    (@elffuts)


    When I try to update from 3.8.3 to 3.9, I get to the message that says it’s unpacking, and then it just sits there and nothing happens. Is there something wrong with the zip file?

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  • Previous post continued, in n attempt o resolve this issue I have attempted a number of fixes, firstly renamed the plugins directory, this didn’t resolve the issue, I then renamed the Themes directory, this didn’t resolve e issue.

    I am unfamiliar with restoring wordpress backups, however in an attempt to restore a backup I renamed the wordpress directory then created a new wordpress directory, then copied a recent backup.zip file in the new wordpress directory and extracted the contents of the backup.zip.I then found the backup.sql file and created a backup.sql.zip file to restore the database.

    From within phpMyAdmin I located the wordpress database and dropped all of the existing tables, then I imported the backup.sql.zip file. I got message say that the import was successful.

    In between each directory rename I cleared e browser cache prior to attempting to access the live site and wp-dmin.

    Unfortunately after my attempted at restoring my backup and clearing he browser cache again I m still unable to access either https://www.latrobeacademy.com.au or wp-admin.

    Thanks Wayne

Viewing 16 replies (of 16 total)
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