Update to 3.2 crashes website

  • EC-Lite – Well, had a few issues here and there.. Latest update of 3.2 crashed my site, and unable to do anything until removing the plugin. Support is shoddy at best with, uninstall all your plugins, and then we can give some direction. Not very user friendly. The plugin shouldn’t have issues when doing updates if there are no problems, and then doing an update causes it to crash the entire site. Looks like another calendar site is in the works. Too bad, I liked the look and feel of this..

    UPDATE: After a quick update from Webnus, they’ve resolved the issue fairly quickly. I’ve bumped up the star count.

    • This topic was modified 6 years, 5 months ago by ocbroadband.
    • This topic was modified 6 years, 5 months ago by ocbroadband.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor webnus

    (@webnus)

    Hello,
    We are really sorry such issues have happened. We fixed this issue. Please check it and let us know the result.
    Thank you.

    • This reply was modified 6 years, 5 months ago by webnus.
    Thread Starter ocbroadband

    (@ocbroadband)

    Hello Webnus,

    I’ve re-activated the plugin, and it is working correctly. Thank you for the quick update as this gives me some confidence to potentially upgrade.

    Plugin Contributor webnus

    (@webnus)

    You are welcome
    Good news. We are sorry for the issue that had happened. It is really important for us to make sure that our users are fully satisfied with our product and the plugin works properly.
    The 2 Star you gave us means a lot to us but we would appreciate it if you change it to 5-Star so we can a provide our services in the best way possible.

Viewing 3 replies - 1 through 3 (of 3 total)
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