Update to 23.6 causes E_ERROR and critical site failure

  • Resolved zimbo000

    (@zimbo000)


    1 month, 2 weeks ago

    Email from WordPress – both WP dashboard and live site crashed with “Critical Error” message. Closing each browser tab then re-starting got rid of the problem and the site is now working properly again.

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Yoast SEO.

    First, visit your website (https://www.thehenleysociety.org/) and check for any visible issues. Next, visit the page where the error was caught (https://www.thehenleysociety.org/wp-admin/update-core.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://www.thehenleysociety.org/… redacted

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.6.1
    Active theme: Enfold Child (version 1.0) Current plugin: Yoast SEO (version 23.6) PHP version 8.0.30 Error Details

    An error of type E_ERROR was caused in line 101 of the file /home/storage/322/4077322/user/htdocs/wp-content/plugins/wordpress-seo/admin/menu/class-admin-menu.php. Error message: Uncaught Error: Class “Yoast\WP\SEO\Conditionals\New_Dashboard_Ui_Conditional” not found in /home/storage/322/4077322/user/htdocs/wp-content/plugins/wordpress-seo/admin/menu/class-admin-menu.php:101
    Stack trace: 0 /home/storage/322/4077322/user/htdocs/wp-content/plugins/wordpress-seo/admin/menu/class-admin-menu.php(35): WPSEO_Admin_Menu->get_submenu_pages() 1 /home/storage/322/4077322/user/htdocs/wp-includes/class-wp-hook.php(324): WPSEO_Admin_Menu->register_settings_page(”) 2 /home/storage/322/4077322/user/htdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) 3 /home/storage/322/4077322/user/htdocs/wp-includes/plugin.php(517): WP_Hook->do_action(Array) 4 /home/storage/322/4077322/user/htdocs/wp-admin/includes/menu.php(161): do_action(‘admin_menu’, ”) 5 /home/storage/322/4077322/user/htdocs/wp-admin/menu.php(412): require_once(‘/home/storage/3…’) 6 /home/storage/322/4077322/user/htdocs/wp-admin/admin.php(158): require(‘/home/storage/3…’) 7 /home/storage/322/4077322/user/htdocs/wp-admin/update-core.php(10): require_once(‘/home/storage/3…’) 8 {main}

    thrown

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • I had a similar thing yesterday.

    An error of type E_ERROR was caused in line 101 of the file /var/www/vhosts/client_site_name/httpdocs/wp-content/plugins/wordpress-seo/admin/menu/class-admin-menu.php. Error message: Uncaught Error: Class 'Yoast\WP\SEO\Conditionals\New_Dashboard_Ui_Conditional' not found in /var/www/vhosts/client_site_name/httpdocs/wp-content/plugins/wordpress-seo/admin/menu/class-admin-menu.php:101
    Stack trace:
    #0 /var/www/vhosts/client_site_name/httpdocs/wp-content/plugins/wordpress-seo/admin/menu/class-admin-menu.php(35): WPSEO_Admin_Menu->get_submenu_pages()
    #1 /var/www/vhosts/client_site_name/httpdocs/wp-includes/class-wp-hook.php(324): WPSEO_Admin_Menu->register_settings_page()
    #2 /var/www/vhosts/client_site_name/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #3 /var/www/vhosts/client_site_name/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
    #4 /var/www/vhosts/client_site_name/httpdocs/wp-admin/includes/menu.php(161): do_action()
    #5 /var/www/vhosts/client_site_name/httpdocs/wp-admin/menu.php(412): require_once('/var/www/vhosts...')
    #6 /var/www/vhosts/client_site_name/httpdocs/wp-admin/admin.php(

    I deactivated the plugin and all seemed OK then I activated it again today and it seems like it might be OK again as it has not re-occured but I will keep an eye on it and let you know thanks ??

    Plugin Support Mushrit Shabnam

    (@611shabnam)

    Hi @zimbo000

    From the error message, it seems a class is missing. Can you kindly deactivate Yoast SEO and then reinstall and reactivate Yoast SEO?

    Thread Starter zimbo000

    (@zimbo000)

    The problem has not re-occurred since, I deactivated the plugin then reactivated. I did not re-install as I haven’t got the time to go through setting everything up again. If it happens again, I’ll post again.

Viewing 3 replies - 1 through 3 (of 3 total)
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