Update screwed me.

  • foodergolove

    (@foodergolove)


    9 years ago

    I just did the latest update of Yoast SEO (Wednesday, November 18 2015). I got an error message saying that my webpage could not be indexed by search engines. I came to WordPress forums for help, and see that Yoast does not offer support for the free plugin, only for Premium. Sorry guys, but this is underhanded. You just lost me. I will be using another SEO plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • barnez

    (@pidengmor)

    That message is pretty clear I agree, but they do offer support associated with bugs in a new version release. Check the support forum for today.

    benvaassen

    (@benvaassen)

    Hi @foodergolove,

    I’m sorry you feel this way. Please understand Yoast is a 50 person company. 10 of those people are on support. Most of their time is spent on our paid customers because that’s the only way we can make money and pay the 12 developers who constantly improve this plugin. With over 5 million users, how would you propose we do support for every free user? We’d honestly love to be able to do that… but we can’t…

    But that doesn’t mean we do not investigate bugs. In fact, we happily invite you to post your detailed bug report on our GitHub page.

Viewing 2 replies - 1 through 2 (of 2 total)
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