Update removes Woocommerce products

  • The groups plugin is in need of an update. If I update the plugin, it removes my shop page and all my products, I’m using Woocommerce.

    How can this be solved?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kento

    (@proaktion)

    Hi,

    The Groups plugin really doesn’t remove them and is working well with WooCommerce without any known issues that could relate to what you describe.

    Ideas:

    – Maybe you have access restrictions set? For the shop page, do you have anything in place like what is explained in this post?

    – What other plugins are active on your site that could be related to this?

    – Please enable debugging* and check the debug.log in wp-content to see if there are any errors.

    * these go in wp-config.php :

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    – Check your PHP memory limit, if it’s too low that could raise issues.

    Let me know if any of that helps …

    Plugin Author Kento

    (@proaktion)

    PS : If you have upgraded from Groups 1.x to 2.x also have a look at Migration Guide

    Hi,
    Having the same problem, with every version above 2.1.2. Clean install , no other plugins interfering.

    Can be replicated by replacing plugin version 2.1.2 with 2.3+ again.
    Admin /wp-admin/edit.php?post_type=shop_order shows no products, while 2.1.2 is working completely fine.

    Regards
    Alex

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Update removes Woocommerce products’ is closed to new replies.

Tags