• Resolved xoo-design

    (@lucklocal_tx)


    After updating (06/28/2023 Update Version 2.0.0) , my custom fonts are not active anymore. Also when i try to edit my fonts, i get just an empty page. How i can download the previous version?

Viewing 6 replies - 16 through 21 (of 21 total)
  • Thread Starter xoo-design

    (@lucklocal_tx)

    Hello @bsfherman,

    no it happened on Chrome and Firefox. Same issue. I cleared all cache. The old version still fine on both browsers.

    Hope you can find a solution soon. Thanks for your support.

    David

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @lucklocal_tx,

    Would you mind if I ask you to submit a ticket thru our Support Portal so we can have a closer look at this?

    When you submit a ticket, you can just mention this thread, so you don’t have to re-explain your query.

    Kind regards,
    Herman ??

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @lucklocal_tx,

    We have just released an update that contains the fix. Please update the plugin and confirm the fix.

    I look forward to hearing from you.

    Kind regards,
    Herman ??

    Thread Starter xoo-design

    (@lucklocal_tx)

    Hi @bsfherman, yes the last update was working. Thanks for your support.

    Sincerely,

    David

    Hi guys.
    There is still an update pending on the plugins on my site –a beautiful number 1 in red– and I see that the last update from the developers has been published about 12 hours ago.
    Has the problem been resolved and can we update the plugin without fear of changing the display of the fonts used on the site?

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Thanks for your confirmation, @lucklocal_tx.

    @omarvgws, many users confirmed that the recent update fixes the issue. What fixes included in the recent update can be seen on the Changelog.

    However, it would be good practice to do update on a staging site environment. Just in case.

    Further, if you are still facing problems even after updating the plugin, please start your own thread with the detail information of the problem you are facing.

    Kind regards,
    Herman ??

Viewing 6 replies - 16 through 21 (of 21 total)
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