• Resolved aprilmechler

    (@aprilmechler)


    I donated to the plugin so that I could get updates to file definitions and core file scanning. I didn’t realize that I couldn’t use the key and had to register under the same email. Is there a way I can change the email address or update the key so that I can get core file scanning?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Eli

    (@scheeeli)

    Yes, but you the key works just as good as the email address. Try refreshing your wp-admin page and I bet it will show you the option to enable automatic update now.

    If so, you can just mark this topic resolved.

    If not, then please contact me on my own support forum to resolve this or you can email me directly.

    Thread Starter aprilmechler

    (@aprilmechler)

    I don’t think I explained well enough. I dontated and activated on a different site. I didn’t realize that I had to put in the same email address from the other site on the new one I’m trying to disinfect. Is there a way to change the email address or key on the new site to the ones used on the old site that has already been activated?

    Edit – I found out how to change it. In the future for other people, it might make more sense to be a little more obvious on how to update the settings.

    Thank you!

    • This reply was modified 6 years, 1 month ago by aprilmechler.
    Plugin Author Eli

    (@scheeeli)

    Oh, ok, just click on the green checkbox in the upper right corner of the Anti-Malware Settings page in your wp-admin, right by your registration key. That will display the registration form again so that you can change the email address to match your original account and submit the form to re-register that site under the primary email address.

    Alternatively you can login to gotmls.net/members using the new account information that was sent to your newer email address and then transfer that registration to the old email.

Viewing 3 replies - 1 through 3 (of 3 total)
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