Update prompt keeps reappearing

  • Resolved cantabber

    (@cantabber)


    3 years, 11 months ago

    Hi CEd

    Strange little thing happening. I’ve updated to 2.2.14 (pro), but when I reload my plugins page or any other admin page with the menu, it says an update is available, and wants me to update to 2.2.14 again. If I do it again, the prompt clears but another page reload brings it back yet again. I’ve checked my installed files to be sure 2.2.14 is what’s actually installed, and it is. Is there anything I can do to get these unnecessary update prompts to go away?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author CeiKay

    (@ced1870)

    Hi
    Please logout, clear your browser cache and login, then tell me if you still have the problem
    CEd

    Thread Starter cantabber

    (@cantabber)

    Hi CEd,

    I should have mentioned that I did that before writing here, but anyway I did it again – logged out of my WP acct, cleared entire browser cache (I use Firefox), and cleared cookies for wordpress.com (site host) and my site domain. No help, the update reminder comes back every time I reload the admin page, even immediately after doing the update and having it confirm that the update is done. Uploading the plugin files manually to the server made no difference either.

    I don’t do my work in Chrome but I tried the same thing there also to experiment, and the results are identical.

    It’s a low-priority annoyance rather than the tooltips not functioning properly, but this is the only plugin I use that misbehaves like this, and it would be nice to figure it out.

    Thread Starter cantabber

    (@cantabber)

    Further update – for whatever reason, over the last couple of days the problem has not recurred, 2.2.14 realizes it’s current and doesn’t want to update anymore. I hope I don’t jinx it by saying this. ??

    I don’t know what changed, if anything. I’ll see what happens whenever your next version comes up.

    Thanks again for what remains my favorite plugin, which gives me a feature I’d wanted since I first started my WP site.

    Plugin Author CeiKay

    (@ced1870)

    great, thank you for your feedback ??

Viewing 4 replies - 1 through 4 (of 4 total)
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