Update problem

  • Resolved RobinKMullins

    (@robinkmullins)


    3 years, 4 months ago

    Since your latest update, the plugin is crashing my website. This is the message I get:

    “There has been a critical error on this website.”

    I have the pro version.

    Robin-

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dylan James

    (@dylanjkotze)

    Hi Robin,

    Sorry for the trouble.

    I believe this is due to the customized versions I sent to you of the Pro version previously for the customizations added. This version hasn’t been released live yet (but will soon).
    So I think the error is due to an incompatibility with the custom Pro version and the latest live free version.

    I have sent the latest updated Basic and Pro versions to you via email which should resolve the issue.

    Please let me know. Thanks for your time.

    Kindest regards,
    Dylan

    Thread Starter RobinKMullins

    (@robinkmullins)

    Dylan,

    Can you send me the latest version of Pro? I am still having problems with Zypher crashing my site.

    Plugin Author Dylan James

    (@dylanjkotze)

    Hi Robin,

    My sincere apologies for the back and forth in this and for the inconvenience.

    I have sent the updated customized versions to your email which should fix this and make sure it doesn’t occur again. Please let me know if you received it and if it fixes the issue as expected.

    Thanks for your time.

    Kindest regards,
    Dylan

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Update problem’ is closed to new replies.