Update not available

Hi @rottinger ,

Thanks for using FileBird and sorry about that issue.
So, I guess you are using FileBird PRO? You can submit a ticket to have the case checked for you:

https://ninja.ticksy.com/

Thank you.

Kind regards,
-Bruce-

I also have this issue, update package not available, when updating the Pro version from within WordPress backend. I can’t submit a ticket since my support period ended even though my plugin subscription is still good.

Hello @rottinger and @midpath ,

Have you guys tried to activate FileBird here please?

Thank you.

@ninjateam Yes! That took care of the issue. Thank you!

Seeing a similar issue… “Update failed: The package could not be installed.”
I’m activated in the area you indicated, but updates fail.

Hi, @mywebmaestro

So,I confirmed that the issue was resolved for you via or ticket portal since you’re a PRO user.

Thank you.

Kind regards,
-Bruce-