• Resolved Mauro Mascarenhas

    (@mauromascarenhas)


    Hello, I’m having a little trouble that is the unique one that makes me don’t use this theme for a while…
    When I update my main menu info (some modifications in the menu structure to be better with this theme), the header menu doesn’t update. I’ve tried many ways to do it manually, but without success.
    If somebody has a sulution for that, please help me, I really liked this theme.

    (I’m using two menus (english end portuguese(Main menu as well)) using ceccepa multilingua).

Viewing 5 replies - 1 through 5 (of 5 total)
  • try to flush your browser cache…some time updates doesn’t work with out flushing your cache..

    Thread Starter Mauro Mascarenhas

    (@mauromascarenhas)

    Yes, I’ve tried…
    First of all, I’ve deleted all my user data from my browser, after I’ve deleted this theme. I haven’t found any theme register on database, but wwhen I reinstall this theme all the old configurations come with it again…
    This occur just with this theme, I haven’t found any other theme with this problems.

    Here is the link for my website (currently using another theme because of the problem): Nintersoft.

    Thanks for your support.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Does the issue persist with all plugins deactivated?
    Note that these forums are driven by a range of volunteers and not just theme authors. To leave a ransom review doesn’t make much sense.

    Thread Starter Mauro Mascarenhas

    (@mauromascarenhas)

    Sorry for the ratting…
    I have never tried to disable all plugins (mainly because I’ll have a little problem with my website content (I believe)). However this problem happens just with this theme, I really don’t know what can I o anymore.

    Note: When I choose another menu (instead of my custom Main Menu), for exemple my secondary menu, My primary mane comes back… In other words, or I select to don’t use my custom menu or I’m forced to use my old custom menu, because the data of my menu is not updated in this theme…

    Thread Starter Mauro Mascarenhas

    (@mauromascarenhas)

    I am using Cecceppa multilingua, so I found what was and is happening…
    I had two Menus: -> Main menu (Portuguese: Menu Principal) and -> Primary Menu (English).
    The theme was reconizing just the Primary Menu (even if Menu Principal was choosen as Main Menu), so I should change it.

    Solution:
    -> Build a new Menu.
    -> Delete the others(two) menus.
    -> Choose the new menu as Main Menu.

    Conflicts:
    -> As my main menu is Portuguese, if I change to english I can’t choose a new menu, but I found a hack for that case. When I change to English, not all the pages in menu are translated, so I’ll see the Strings still in Portuguese. However as I intent to translate my website fully, I won’t have problems anymore.

    Thaks a lot for support me.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Update menu info’ is closed to new replies.