Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    https://jetpack.me/contact-support/

    Can you have Jetpack enabled when you provide the URL so I can see the problem myself.

    Thanks!

    Thread Starter pfduda

    (@pfduda)

    No problem, here’s the site: the-letterbox.com

    And I uninstalled the plugin, and reinstalled it, now it’s only affecting (seemingly, haven’t checked all our posts) that most recent post: https://the-letterbox.com/2014/07/31/trailer-park-thursdays-7-31-14/

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    That’s odd. A couple of quick questions:

    Do you have any caching (either a plugin or server-side caching) enabled on your site? If so, could you clear the caches.

    Secondly, can you check your server’s PHP error logs? Are there any errors being reported? Something is causing the rendering of the page to stop prematurely. If you’re not sure where the error log is for your site, your hosting provider’s support may be able to help.

    Lastly, have you tried with all other plugins disabled, to eliminate another plugin and Jetpack are conflicting with each other?

    Thanks!

    Thread Starter pfduda

    (@pfduda)

    Most recent update seems to have fixed the problem. It looked like it was only happening on posts with youtube embeds.

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Yup, that was a bug that snuck into 3.1. Thanks for your patience.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Update made posts dissappear’ is closed to new replies.