Viewing 15 replies - 1 through 15 (of 22 total)
  • Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    Thread Starter cuckoofilms

    (@cuckoofilms)

    Thanks for your reply. This seems to be what they suggested before. I’m really am a novice and don’t know what FTP is. Please can you let me know how to cancel my site and go with a simpler host. Or I suppose I could start from scratch but I need to somehow log into my website. This is really frustrating as i didn’t change anything, it was wordpress that forced me to update. Sorry but I just need it sorting out asap.
    Thanks again

    Thread Starter cuckoofilms

    (@cuckoofilms)

    found my FTP. will let you know if i crack it. cheers

    Thread Starter cuckoofilms

    (@cuckoofilms)

    sorry i am still unable to login. Ive added ‘old’ and reset the plugins folder but i still can not login.
    Which files and folders do I re upload?
    thanks

    Did you try:

    re-uploading all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    Thread Starter cuckoofilms

    (@cuckoofilms)

    downloaded new version of wordpress and deleted wp-conent and wp.config ready to reupload to my domain manager. Can’t seem to find the root .htaccess files ?

    Thread Starter cuckoofilms

    (@cuckoofilms)

    found and deleted root .htaccess from my hosting control panel. Now I it doesn’t give me an option to upload the entire ‘worpress-1’ folder. It only gives me the option to upload individual files. Am i missing something?

    Thread Starter cuckoofilms

    (@cuckoofilms)

    If i upload them all individually, 1: they won’t be in their allocated folders and 2: it will take forever!

    Zip your files first before upload. Then unzip them on your host. Be careful not to “double” the folder when zipping. Example: if your files are in ‘wordpress-1’ and you zip that, upload to your host, then unzip the files inside a folder called ‘wordpress-1’ on your host you will get a second ‘wordpress-1’ folder inside the first ‘wordpress-1’ folder. If you are using a windows machine, zip a single file (‘Send to’ -> ‘compressed file’) inside the ‘wordpress-1’ folder (like the index.php file) and then add all your files/subfolders to the zip file. Upload that instead of individual files. Then using your FTP, unzip your file on your hosting server. You may need to use a control panel app (“Archive gateway” for instance) instead of directly in your FTP.

    I hope that helps.

    Thread Starter cuckoofilms

    (@cuckoofilms)

    thanks very much. Im on a mac. will let you know how it goes. cheers

    Thread Starter cuckoofilms

    (@cuckoofilms)

    Ok Ive done ALL three options and I’m still in the update loop nightmare! Is there a way I can add html directly into my ftp control panel. I really need to sort this asap. I would defo like to change hosts now, but not sure how as I still can’t log in. Please help.

    Thread Starter cuckoofilms

    (@cuckoofilms)

    Thread Starter cuckoofilms

    (@cuckoofilms)

    now my site doesnt even show. but shows this message:

    Welcome to your new 123-reg website! If you’ve uploaded your site but are still getting this welcome page try doing a SHIFT+Reload or a CTL+F5 – this will clear the cache. Good luck with your new website! You can delete this page or change its content.

    Moderator keesiemeijer

    (@keesiemeijer)

    Is there an index.html file in the root directory of your site.
    If so, make a backup and remove it from the root directory and clear your browsers cache and cookies.

    Thread Starter cuckoofilms

    (@cuckoofilms)

    thanks I’ve found the index file. I’ll copy it but how do i clear browsers cache and cookies on a mac? thanks

Viewing 15 replies - 1 through 15 (of 22 total)
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