• Resolved WP Royal

    (@wproyal)


    Hi

    What is the maximum recommended value for the Update interval option for “Check for new posts” (please see the image)

    View post on imgur.com

    Kind Regards,
    Nick

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey Nick,

    Thank you for reaching out to us. We don’t have a recommended max value. However, there isn’t an advantage to setting it extremely high. Is there any particular reason you are looking to set a high cache time?

    Many thanks,

    Thread Starter WP Royal

    (@wproyal)

    I am using your plugin on my themes demo preview page (and we are recommending it to our users as well)

    https://wp-royal.com/themes/bard-free/demo/

    All site is cached with wp-super-cache for maximum site load speed & I have set the Instagram update interval to 3000 to load image from the cache and not make checks on the Instagram server for new images(for max page load purpose), but after few days (around 2 weeks) I have noticed that some Instagram images are broken and not loading on our site, I have changed this interval to 10 days and all is fine now. I don’t know if it will work fine in 10 days so I will recheck it in a few days. So that’s why I am asking for the maximum recommended value or any other way to disable new images check on the Instagram server.

    So this is my case ??

    By the way Amazing plugin thanks for Developing it.

    Kind Regards,
    Nick

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey Nick @wproyal,

    In the Pro version of our plugin we have a ‘permanent’ setting to never update the feed at all, and there shouldn’t be any max in the time to update the cache. Should you run into any issues with your current interval or the images show and issues going forward please send us a support request on our site here, sending us your System Info. When you had issues last time, is it possible this happened since October 24th? There was an API change then that caused a change that we had to push out an update for, specifically breaking all of our users’ feeds. After an update, the cache would also need to be cleared to ensure the images were retrieved using the new way.

    I would also in your case go to Instagram Feed > Customize and ensure ‘Favor Local Images‘ is enabled so that they are served from your server and not the Instagram API.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Update Interval Question’ is closed to new replies.