Update in progress

  • Resolved Alain Aubry

    (@caban13)


    9 months, 2 weeks ago

    Hi

    The plugin is stuck for several hours, the message says “This can take anywhere from 5 seconds to 5 minutes.”

    I tried rolling back to 2.15, the situation stays the same …

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ben Sibley

    (@bensibley)

    Hi Alain,

    Thanks for getting in touch about this. I’m very sorry for the error.

    Would you be able to reach out to [email protected] to discuss this error further? We’ll need to discuss sensitive site details that aren’t appropriate for the public forums.

    Thank you!

    Hi @bensibley

    We are also experiencing the same issue – I have also tried deactivating and reactivating the plugin but the issue remains.

    I have also emailed “[email protected]”.

    Plugin Author Ben Sibley

    (@bensibley)

    I’m sorry for the error, and thanks for reaching out to us via email. That is the best way for us to help resolve this particular error.

Viewing 3 replies - 1 through 3 (of 3 total)
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