Update from 1.51.0 to 2.X issue

  • Resolved alpha2

    (@neoseeyou)


    1 year, 1 month ago

    Hello

    if I upgrade from version 1.5.10 to higher version, my xml file bugs and I go from 15 products (normal) to 880 products (data repetition).

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor wpmarketingrobot

    (@wpmarketingrobot)

    Hello @neoseeyou,

    Thank you for contacting us and I am sorry you are exeriencing issues while updating to the latest version.

    Because the update from 1.5 to 2.x.x is quite extensive I would advice you te create a completely new product feed. Write down (or take a screenshot) of your feed settings and recreated the feed from scratch.

    Let me know if that helped!

    Thread Starter alpha2

    (@neoseeyou)

    Thanks for your feedback, i already did that but i will try again to come back if the issue still here

    Plugin Contributor wpmarketingrobot

    (@wpmarketingrobot)

    Well, if you already did it and that did not solve the issue it will be there tomorow as well. Could you share the product feed xml url with me?
    And check in the browser console for any error while generating the product feed.

    Thread Starter alpha2

    (@neoseeyou)

    Yes no problem, is it possible to privatly share this xml and informations to you?

    Plugin Contributor wpmarketingrobot

    (@wpmarketingrobot)

    Great you can send me an email at auke[at]wpmarketingrobot.com
    We can get this issue fixed for you by email.

    Thread Starter alpha2

    (@neoseeyou)

    Hello, i sent you an email with details few days ago, did you received it?

    Thanks

    Plugin Contributor wpmarketingrobot

    (@wpmarketingrobot)

    Hello @neoseeyou,

    Thank you for the heads-up!
    You email ended up in my spambox, sorry for that.
    I have just replied.

    Plugin Contributor wpmarketingrobot

    (@wpmarketingrobot)

    Solved by email.

Viewing 8 replies - 1 through 8 (of 8 total)
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