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  • Plugin Author Janis Elsts

    (@whiteshadow)

    The latest version was released sometime in June. It didn’t have any major changes, just compatibility stuff and bug fixes. Contact me via email and I’ll send you a download link.

    I got no response at https://rawhtmlpro.com/updates/, and the email address from my original purchase bounced (“No such user here”).

    Did the “Updates” page not load at all, or did it say something like “this address doesn’t match our records” when you tried to enter your email? That can happen if your PayPal email has changed since you bought the plugin or isn’t the same as the email you usually use. Let me know what email you used and I’ll update the customer database to accept it.

    Thread Starter LinkAssist

    (@linkassist)

    Thanks for the quick response.

    The “Updates” page loaded without a problem, and confirmed it had sent an email to the email I’d specified – but nothing arrived. I checked the original email purchase; it was the same as that I’d tried on the “Updates” page. I tried (three times!) to no avail. I guess that I’m insane (according to Albert Einstein ??

    I sent my email to you using your contact email at w-shadow.com.

    Thanks again!

    Dennis

    Plugin Author Janis Elsts

    (@whiteshadow)

    The “Updates” page loaded without a problem, and confirmed it had sent an email to the email I’d specified – but nothing arrived.

    Hmm, I’ve received a couple of similar reports recently. It sounds like at least one email provider might be incorrectly flagging those emails as spam and filtering them out. That’s something I’ll need to look into.

    I sent my email to you using your contact email at w-shadow.com.

    Got it; response sent.

Viewing 3 replies - 1 through 3 (of 3 total)
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