Update failed: The update cannot be installed because we will be unable to copy

Hi @vanbrel , thank you for choosing OceanWp. Are you sure that all directories and subdirectories have “755” and all files have “644” permissions?

Hi

yes I checked this again – the file permissions are o.k. And it worked for several updates – but all of a sudden I got this message.
Ciao

Thanks for the update @vanbrel in that case, this is most likely to be a plugin conflict. Please disable all plugins that are not required by oceanWP and try to update.

Hi

thanks it’s resolved – it was not a conflict with a plugin; the problem was an additional font which I had installed.
Thanks!

Glad to hear that issue has been fixed.

Hi! I have the same issue! Do all directories really have to be on file permission 755?? I’ve never changed them but a lot of them aren’t… Do I have to go through each directory and file now? Or could the problem lay somewhere else?
I am not really familiar with building a website :(.

Hello @fannidora

Kindly reach to the hosting provider support team, they will set up the correct permission settings for you.
https://www.malcare.com/blog/wordpress-file-permissions/

Changing File Permissions