Update Failed: The update cannot be installed because we will be unable to copy

  • Resolved Sanjay

    (@rsclmumbai)


    6 years ago

    When trying to install updates, I’m getting the following error:

    Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

    I’ve checked the file permissions of contact-form-7 folder and its same the same as all other “plugins” folders.

    drwxr-xr-x 7 nginx nginx 4096 Sep 8 09:59 contact-form-7

    Any ideas what may be wrong & how I can fix this?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Neil Murray

    (@buzztone)

    Delete the plugin folder at wp-content/plugins/contact-form-7/ using FTP (don’t use Delete option on Plugins page as this may erase all CF7 forms) and install the plugin again.

    Thread Starter Sanjay

    (@rsclmumbai)

    That worked!! Thanks

    Thread Starter Sanjay

    (@rsclmumbai)

    Closing

Viewing 3 replies - 1 through 3 (of 3 total)
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