Update Failed Error

Dear @jamesbecker ,

Thank you for your message.

Are you using the free version of the plugin?

Could you also try doing the same with another browser?

Dear @jamesbecker

How are you today?
Just wondering whether you saw our previous message?
Please, let us know if you still need help with this issue.

Dear @jamesbecker ,

We haven’t heard back from you for 3 days.
We’re marking this thread as resolved.
Please, submit a new support thread if you need more help.