Update Failed: due to inconsistent file permissions

  • Hello,

    I am using Version 2.2.0 and I can not update to the latest version.
    I keep getting this error message….
    Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

    Is there a way to find out what file permissions need altering to allow the update to happen.

    Additional Info: I have been using this plugin for at least 10 months and have updated twice without issues.
    Other plugins are updating fine also

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  • Plugin Author webaware

    (@webaware)

    G’day captzeanie2016,

    That’s something at the file level on your server. All files in the plugin folder should have permissions 664 (read/write for owner and group, read for others) and the folders should have permissions 775 (read/write/exec for owner and group, read/exec for others). You can set that in a few different ways, depending on how you access your server, e.g. via FTP, your control panel’s file manager, or ssh with chmod.

    If you’re unsure about what to do, I recommend that you speak to your host. They can help you fix the file and folder permissions on your server to best suit their hosting environment.

    cheers,
    Ross

Viewing 1 replies (of 1 total)
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