Update failed

Hi, thanks for reaching out.

You might try to update manually. You can do so by deleting Page Builder and then installing the plugin ZIP file from Plugins > Add New > Upload Plugin. The plugin ZIP file is available for download from the main plugin page here.

I can delete page builder without losing the current layouts of my site? As mentioned this sit is my live/production site.
Thanks,

You can manually update without losing any Page Builder content or settings. However, it’s prudent to take a site backup at this point. If you don’t have a method for doing so, you might consider a plugin like Duplicator. Or perhaps you have a hosting level solution to take a snapshot.

I performed the manual update which resolved the update issue but did not resolve the issue of why I was doing the update. When I try to edit a page I get the following:
The Supplied nonce is invalid

This was happening on my staging site as well but I updated the plugin (through WordPress console not manually) and that fixed the problem. Can you please assist with this.

Thanks for the update.

Try clearing all caching/optimization plugins. If you’re using a CDN or caching at that level like CloudFlare, try clearing those caches.

I cleared all caching on site and from my browser and it didn’t solve the issue but, I logged onto using Chrome (was using Firefox) and I it’s working. So if I have to use Chrome I’m fine with that. Thanks!

Glad to hear you’re making progress.

If you haven’t done so already, you could try logging out of WordPress from Firefox and then logging back in.

Logged out and back in and still no luck with Firefox.

Thanks for trying.

If you’re happy to use Chrome, for the time being, that’ll be great.