Update Failed

  • Resolved glowtec

    (@glowtec)


    5 years, 6 months ago

    For some time know my sites have been unable to update your plugin.
    We have deactivated and reactivated the plugin but did not resolve.

    Update Failed: Download failed. Unauthorized

    Please advise.

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter glowtec

    (@glowtec)

    We have a licensed copy of Version 1.1.2

    @glowtec,

    Sorry you’re having trouble updating! We have premium support available inside the plugin. Just click the support tab and fill out a request. From there I’ll be able to verify your license and see what’s going on.

    Cheers,

    Freddie

    Thread Starter glowtec

    (@glowtec)

    Just tried that and it rejected my support attempt saying my license was no longer valid for the domain ??

    I have sent the details to you by email including the license code.

    Hey @glowtec,

    I’ve updated your license key so everything should be working now. If you have any issues please reply to the premium support thread.

    Have a great week,

    Freddie

Viewing 4 replies - 1 through 4 (of 4 total)
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