Hi @teso ,
Thanks for reaching out! Since you’re using the Inspiro theme by WPZOOM, it’s possible that the theme is conflicting with the BoldGrid plugins. You can try switching to a default WordPress theme (like Twenty Twenty-Three) temporarily and then run the updates. If the updates work with the default theme, there might be a conflict with Inspiro. You can report this to WPZOOM’s support for further assistance.
Conflicts between plugins can cause updates to fail in the same way. To diagnose, disable all non-BoldGrid plugins, then try updating the BoldGrid plugins again. If the update succeeds, re-enable your other plugins one by one to identify if any are causing the conflict.
Some questions, have updates ever worked properly or do have they always caused the maintenance screen? Are the plugins actually updating at all or do they just stall out during the process? If you have error logging enabled, check your error logs to see if any specific errors are being generated when attempting the update. This can provide clues on what might be causing the issue.
Also, if you’re using any caching plugins, try clearing the cache before running the updates. Sometimes, cached files can interfere with the update process. You can also try disabling the caching plugin temporarily during the update.
Lastly you can try manually updating the plugins:
- Download the latest versions of the plugins from www.remarpro.com or BoldGrid.com.
- Use an FTP client or your hosting file manager to upload the plugin files to the
wp-content/plugins/ directory, overwriting the old files.
I really hope this helps @teso, let us know if we can assist you further with this concern!
