Update error message 4.4.3.2 → 4.5

  • Resolved kunstwirt

    (@kunstwirt)


    1 year, 10 months ago

    Hi! — None of our Admins was able to update the WP Activity Log (premium), also the official owner. After trying to execute the update from 4.4.3.2 to 4.5, we get the message “Update failed: The plugin is at the latest version.” Do I need to update manually? (Yesterday it was Apr11, while the plugin was dated Apr12, but same issue today. We also use the “WP Activity Log for Gravity Forms” plugin version 1.2.3.) — Thank you.

    By the way, the website owner (not a pro) didn’t find out how to grant access to the WP Activity Log settings page for other Admins (“Sorry, you are not allowed to access this page.”). I already deleted ‘wsal_restrict-plugin-settings’ and ‘wsal_only-me-user-id’ from the wp_options table.

    • This topic was modified 1 year, 10 months ago by kunstwirt.
    • This topic was modified 1 year, 10 months ago by kunstwirt.
    • This topic was modified 1 year, 10 months ago by kunstwirt.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support robertabela

    (@robert681)

    Hello @kunstwirt

    I am sorry to read about your issue. Since this is about the Premium edition of the plugin please send us an email at [email protected] for assistance.

    These forums are reserved to the Free edition users. Thank you for your understanding and cooperation.

    Thread Starter kunstwirt

    (@kunstwirt)

    Thanks, Robert – one day later it worked, but only from the WP update page (not from the plugins page).

Viewing 2 replies - 1 through 2 (of 2 total)
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